|
(of the
things we think, say or do)
• First... Is it the TRUTH? • Second...Is
it FAIR to all
concerned? • Third...Will it build GOODWILL and BETTER FRIENDSHIPS?
• Fourth...Will it be BENEFICIAL to all
concerned?
For many decades Rotary clubs and Rotarians
around the world have used The 4-Way Test as an instrument to
develop respect and understanding among peoples. It is being
used successfully around the world in business, government and
schools as an effective measuring stick for conduct. Get in
the habit of checking your thoughts, words and deeds against
The 4-Way Test...and like the experience of others, it will
help you become happier and more successful. Here is the story
of The 4-Way Test by its originator.
Story of the 4-Way Test
By Herbert J.Taylor (President of R.I.
1954-55 as shown in the above photo at Rotary's Fiftieth
Anniversary) See end of story for more information about Herbert
Taylor .
Back in 1932 I was assigned, by
the Creditors of the Club Aluminum Company, the task of saving
the company from being closed out as a bankrupt organization.
The company was a distributor of cookware and other household
items. We found that the company owed its creditors over
$400,000 more than its total assets. It was bankrupt but still
alive. At that time we borrowed $6,100 from a Chicago bank to
give us a little cash on which to operate.
While we
had a good product, our competitors also had fine cookware
with well advertised brand names. Our company also had some
fine people working for it, but our competitors also had the
same. Our competitors were naturally in much stronger
financial condition that we were.
With tremendous
obstacles and handicaps facing us we felt that we must develop
in our organization something which our competitors would not
have an equal amount. We decided it should be the character,
dependability and service mindedness of our personnel. We
determined, first, to be very careful in the selection of our
personnel and, secondly, to help them become better men and
women as they progressed with our company.
We believed
that “In right there is might” and we determined to do our
best to always be right. Our industry, as was scores of other
industries, had a code of ethics-but it was long, almost
impossible to memorize and therefore impractical. We felt that
we needed a
simple
measuring stick of ethics which everyone in the company could
memorize. We also believed that the proposed test should not
tell our people what they must do, but ask them questions
which would make it possible for them to find out whether
their proposed plans, policies, statements or actions were
right or wrong.
We had looked in available literature
for such a short measuring stick of ethics but could not find
a satisfactory one. One day in July of 1932, I decided to pray
about the matter. That morning I leaned over my desk and asked
God to give us a simple guide to help us think, speak and do
that which was right. I immediately picked up a white card and
wrote out The 4 Way Test of the things we think, say or do as
follows:
1
Is it the truth? 2 Is it fair to
all concerned? 3 Will it build
goodwill and better friendships? 4 Will it be
beneficial to all concerned?
I placed this little test
under the glass top of my desk and determined to try it out
for a few days before talking to anyone else in the company
about it. I had a very discouraging experience. I almost threw
it in to the wastepaper basket the first day when I checked
everything that passed over my desk with the first question,
“Is it the truth?”. I never realized before how far I often
was from the truth and how many untruths appeared in our
company's literature, letters and advertising.
After
about sixty days of faithful constant effort on my part to
live up to the The 4-Way Test I was thoroughly sold on its
great worth and at the same time greatly humiliated, and at
times discouraged, with my own performance as president of the
company. I had, however, made sufficient progress in living up
to The 4 Way Test to feel qualified to talk to some of my four
department heads. One was a Roman Catholic, the second a
Christian Scientist, the third an Orthodox Jew and the fourth
a Presbyterian.
I asked each man whether or not there
was anything in the test which was contrary to the doctrines
and ideals of his particular faith. All four agreed that
truth, justice, friendliness and helpfulness coincided with
their religious ideals and if constantly applied in business
should result in greater success and progress. These four
agreed to use the test in checking proposed plans, policies,
statements and advertising of the company. Later all employees
were asked to memorize and use the test in their relations
with others.
Over the years steady progress was made
in reaching the ideals expressed in the The 4-Way Test. From a
bankrupt condition in 1932 our company within a twenty year
period had paid its debt in full, paid its stockholders over
one million dollars in dividends and was worth over two
million dollars [Editors note: This was written in about
1952].
Intangible dividends from the use of The 4-Way
Test have been even greater than the financial ones. We have
enjoyed a constant increase in the goodwill, friendship and
confidence of our customers, our competitors and the public...
and what is even more valuable... a great improvement in the
moral character of our own personnel.
You cannot constantly apply The 4-Way
Test to all your relations with others in business without
getting into the habit of doing it in your home, social and
community life. You thus become a better parent, a better
friend and a better citizen.
Editor's Note:
Herbert Taylor
was bornApril 18, 1893 in
Pickford,
Michigan. He first became a
Rotarian in 1921 in Paulis
Valley, Oklahoma
and served as president of that club in 1924-1925. In 1927,
Herbert Taylor became a member of the Rotary Club of Chicago
and held the classification of: Aluminum Cooking Utensils
Distributor. He served as President 1939-1940. In 1944-46 he
served as a Director of R.I. and Vice president, R.I. 1945-46
and President of Rotary International during the “Golden
Anniversary” of Rotary in 1954-55.
Return
to Top
|